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Last Updated: February 14, 2026
At WeRelieve, we are committed to delivering your order as safely and reliably as possible. Transparency is our priority, so we want you to know exactly how and when your package will arrive.
To provide the highest quality products at the best possible prices, we fulfill orders directly from our manufacturing partners in Asia.
Please note that "Shipping Time" starts after the 1-2 day processing window.
Total Delivery Time Calculation: Processing (1-2 Days) + Shipping (14-20 Days) = Approx. 15–22 Business Days to arrive.
Note: These are estimates. While most packages arrive on time, external factors such as customs inspections, severe weather, or local postal delays may occasionally extend delivery times.
WeRelieve is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer.
If your tracking information states that your package was delivered to your address and you have not received it, please contact your local postal carrier directly. WeRelieve is not liable for packages confirmed as delivered by the courier.
If you have any questions about your shipment, please contact our support team.
If you’re not completely satisfied with your purchase or the service you received, you’re covered by our 90-day satisfaction guarantee on all orders, along with a 1-year warranty for added peace of mind.
If you experience any issues, simply email us at support@trywerelieve.com, and our team will respond promptly to ensure a fair and timely resolution.
The WeRelieve Cervical Massager is a lightweight, easy-to-use device designed for everyday neck comfort. Crafted with smooth, skin-friendly materials, it fits naturally into your daily routine at home or while relaxing.
Its ergonomic shape and comfortable feel make it suitable for casual use, light relaxation sessions, and everyday unwinding.
The WeRelieve Cervical Massager features an ergonomically contoured design created to rest comfortably around the neck while allowing natural positioning during use.
Soft, skin-friendly contact points add an extra layer of comfort, helping the device feel balanced and secure during everyday relaxation sessions.
The WeRelieve Cervical Massager is a lightweight, ergonomically designed device created for comfortable everyday neck use. Its smooth, skin-friendly materials and contoured shape are designed to rest naturally around the neck, providing a balanced and relaxing experience during each session.
Compact and easy to use, it fits seamlessly into your daily routine — whether you’re at home, at your desk, or unwinding in the evening. With its streamlined design and adjustable settings, it offers a personalized, comfortable experience while remaining simple, discreet, and convenient to store.
Disclaimer - This product is designed for comfort and support only. It is not intended to diagnose, treat, cure, or prevent any medical condition.
